Understanding and Developing Cultural Competence
Diversity is an important ingredient allowing organizations to be innovative, competitive and to offer a rewarding place for their members, employees and customers. Cultural Competency is a skill that allows one to understand, embrace and navigate the challenges and advantages of diversity.
This CKG training course (offered as a full day, two-day or half day workshop) aims to provide useful tools and tactics to help organizations and participants understand and acquire cultural competencies.
Objectives:
- Explain culture and cultural competence
- Understand the relationship between cultural competence and an inclusive, diverse and equitable workplace
- Explore how cultural competence impacts workplace dynamics and leadership styles
- Apply skills, knowledge and strategies that foster cultural competency at a personal, professional and organizational level

Understanding cultures... requires more than words and good intentions. The journey toward cultural competence requires the willingness to experience, learn from those experiences, and act.
- Jerome H. Hanley
Telephone: (514) 428-9750
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